FAQ's


What are Media Relations Rating Points?

Media Relations Rating Points (MRP™) is a measurement system that provides standardized reporting of media coverage.

It is based on a percentage rating system that can be used for any type of media coverage (i.e. print, TV, radio, online etc.) and can be easily customized by company or by project. The MRP™ system provides qualitative and quantitative metrics to evaluate media coverage, track total reach and cost per contact.

The system is linked to a subscriber-based database that provides up to date reach numbers for all media..

Why should I use it? What will a standardized form of measurement do for me?

MRP™ will allow PR Practitioners and communicators to work with a consistent, official system of measurement. With a standardized measurement system in place, PR activities can be measured on a level playing field using comparable criteria. The MRP™ system will be your tool to immediately and accurately report your return on investment to internal and external stakeholders.

What does the MRP™ system provide?

The system includes a spreadsheet and iBinder clip book that allows users to track editorial media coverage on their campaign including:

  • Editorial outlet
  • Reach
  • 14 standard criteria
  • 10 customized criteria
  • Total rating score out of 100 %
  • Cost per contact

Editorial outlet and reach data is provided by key industry standard suppliers (see below).

How does it work?

Criteria

The key to the success of the MRP™ system is a dialogue at the outset between the communications professional executing the campaign and the stakeholders evaluating the success of the campaign to determine the criteria.

These can include, but are not limited to, brand mention, key message inclusion, prominence, photo, spokesperson quote, etc. There is an optional bonus/demerit point. The extra point is outside of the rating system and is used for exceptional coverage, either positive or negative, such as front page coverage.

Tone

Tone is defined as the explicit or strongly implicit characterization of an article’s or segment’s subject, and it reflects how a target audience is likely to feel about the client, product, or topic. MRP™ reports tone as positive, balanced, or negative and is represented on the MRP™ report by checkmarks. Note that an article’s tone is independent of variables such as brand, key message, or call to action. Thus, while an article that has a supported key message is more likely to also be positive, it is not positive because it has that key message.

Cost per Contact

Cost per contact is determined by dividing the total cost/budget of the program by the total reach.

How does the database work and who is responsible for managing it?

News Canada, a company recognized for the past 30 years for its accurate measurement of PR results - and also known for its incomparable bank of media measuring data - has been selected by CPRS Measurement Committee to provide the reach numbers.

It is a subscriber-based online system which has a range of subscription plans, based on number of users to suit the sole practitioner, midsize or large corporate enterprise. The system has been designed to allow the user to easily create media reports and will automatically insert reach data as soon as the user types in the media outlet, ensuring that all users have a standardized set of reach numbers.

How does News Canada source the reach numbers?

News Canada has developed great relationships with leading industry suppliers and is sourcing reach numbers from:

  • BBM for broadcast coverage
  • Combase for community newspapers
  • NadBank for the dailies
  • Hebdo for French papers
  • PMB for magazines
  • News Canada for: URL data, community newspapers (not in Combase), trade publications.

How often is the data updated?

Each supplier provides the most accurate data available and updates are provided on each supplier’s schedule which ranges from four times a year to once a year.

How does News Canada determine broadcast reach?

BBM tracks broadcast reach differently for television and radio. For TV the reach is calculated on the average daily reach for a particular program; for radio it is the average quarter hour reach within a day part (four hour time period).

Who developed the MRP™ system?

This initiative was conceived by a group of leading PR professionals and is officially supported by the Canadian Public Relations Society (CPRS), IABC (International Association of Business Communicators) and CCPRF (Canadian Council of Public Relations Firms). The website and database that provide the reach numbers was developed and is maintained by News Canada.

Who can use it?

Any PR practitioner or corporate communicator from a large agency in Vancouver, to a sole practitioner in Halifax and anyone that works in communications or media relations can use this system to evaluate editorial coverage.

What else can it measure?

The MRP™ system can also be used to measure crisis communications and unplanned media attention.

Is the system endorsed by the industry?

The Canadian Public Relations Society, the International Association of Business and Communicators and the Canadian Council of Public Relations Firms support the MRP™ system.

Can I still enter CPRS awards if I don't use it?

Currently the MRP™ system is not a prerequisite to enter any of the PR awards in Canada. However, the use of MRP reports in entry submission is strongly recommended and encouraged by the CPRS National Awards Committee.

Is training offered?

Yes, complimentary training is offered via Webex or onsite.